I am eternally grateful to your prompt response to service calls and attention to follow ups

Thank you for the follow up. Everything went well today as the machine operated properly all day today and everyone was pleased. Yesterday James did a fantastic job repairing the machine and also explaining to us what the problem was. I was very impressed to learn that the machine actually did what it was designed to do and cutoff the water supply because a sensor inside got wet.

I appreciate James’ expertise and attention to detail. Moreover, I am eternally grateful to your prompt response to service calls and attention to follow ups. I am very pleased to have Document Solutions as our water vendor. Thanks again for the follow up.

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