We can always depend on Patrick whenever we call in for any service problem with our printers. He leaves us with great satisfaction. Not only does he know what he does and does it best but he goes further to help and advice on what should be done to maintain or to resolve other issues that are not his job. Whenever we call for service and it is Patrick who walks in, we become engulf with great relief that the issue would be resolved. He does his work with great professionalism, respect and confidence. He has answers to all our questions. Your company is lucky for this great asset. Keep him.