Konica Minolta Business Solutions U.S.A., Inc. has announced that DOCUMENT SOLUTIONS of Kenilworth, New Jersey will be honored with the 2018 Pro-Tech Service Award, a mark of distinction recognizing exceptional Konica Minolta dealerships that demonstrate exemplary customer support and satisfaction.
A Pro-Tech Service Award winner for the twelfth consecutive year, Document Solutions, headed by Kevin Roth and Kevin O’Connor, is an office equipment and information technology company dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions throughout New York and New Jersey. Achieving the Konica Minolta Pro-Tech Service standard is challenging — consideration for certification is rigorous and far-reaching. Each element of the Kenilworth-based operation was evaluated and measured in five key categories: management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“I congratulate 2018 winner, Document Solutions, LLC, for their outstanding achievement,” said Sam Errigo, executive vice president, Sales and Business Development, Konica Minolta. “This is an extraordinary distinction that recognizes the dealers that deliver the finest customer service day in and day out.”
“It is rewarding to once again earn this distinction,” says Document Solutions CEO Kevin Roth. “Providing best in class service and support to our customers throughout New Jersey and New York is something we all take very seriously, so we’re honored to have been recognized for our continued success in delivering on that commitment.”
Kevin O’Connor, vice president of sales at Document Solutions added, “helping our customers with the solutions that keep their businesses running smoothly is extremely satisfying, it is why we do this. Konica Minolta’s recognition of the level of service we provide is like the cherry on top – especially for the twelfth year in a row…and we’re going to keep at it.”