Thank you for the follow up. Everything went well today as the machine operated properly all day today and everyone was pleased. Yesterday James did a fantastic job repairing the machine and also explaining to us what the problem was. I was very impressed to learn that the machine actually did what it was designed to do and cutoff the water supply because a sensor inside got wet.
I appreciate James’ expertise and attention to detail. Moreover, I am eternally grateful to your prompt response to service calls and attention to follow ups. I am very pleased to have Document Solutions as our water vendor. Thanks again for the follow up.
