The best I have seen so far

Kris Baker is one of many technicians that I have met from Document Solutions that, without asking, will tell you the issue and if a part had to be ordered, in this case it did, told me when to expect it and all with a smile. He is knowledgeable, friendly, informative, fast and just a pleasure to deal with. I never feel that I am asking to many questions, he never seems to be annoyed.  In fact he is always has a smile on his face which in turn affects me and I find that I am smiling too! He is overall the best I have seen so far.