I want to acknowledge how helpful Patrick was in getting to the bottom of the issue we were having with our copier. We weren’t sure if it was an issue with our computer or the copier because it wouldn’t print in the morning unless we restarted the copier. We had to do a few trial and error runs, but he kept on top of it the whole time. He called several times to check up on the job to see what was happening. He is very helpful!