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“Sam is always prompt and very professional. Repairs are done properly. ”
Elizabeth Public Schools
“Your service is awesome. Thanks for everything you have done to help with this situation. ”
“Quick Response. Great Communication. Tech was helpful and clear with the equip problem. Great team and great company. ”
Ricardo's Financial Services
“I would like to take this opportunity to acknowledge Document Solutions for exceeding my expectations on meeting our shul’s need.
When I was initially approached by Sam Krause, I was unsure of my being able to improve our situation with the network copier/printer we currently had under contract for an additional 3 years. After meeting with Sam and Kevin O’Connor they assured me that we could improve my situation. A week later and we had a new network printer. The professionalism, quality service and courteous treatment from Document Solutions was outstanding. We had to work out a few wrinkles and they were fixed swiftly and accurately.
We have had quality training, you couldn’t ask for better service. We look forward to being their client for a very long time.
We highly recommend Document Solutions for your company. ”
- Lisa Roth
“I had a problem using my scan and spoke with an IT named Rich Kukla. Mr. Kukla was very professional and his customer service skills resolving my issues were above and beyond my expectations. I was very satisfied and am extremely happy I chose Document Solutions. ”
- Amy Vidal
“Joseph was great and very knowledgeable. He took the time to explain everything to me. He
even went around to make sure if all the other printers were working properly. Very good
service. Thank You”
- Andre Simoes
“I have dealt with Neal for a couple of years now and he is very professional, always
informative and helpful, and knowledgeable about the product. He always makes great
suggestions if applicable and is overall a great technician.
I would definitely recommend your company. Your staff is wonderful. I’ve had the pleasure of
dealing with several of your team members over the phone and in person. They are always
very helpful and courteous. The customer service at your company is great and a breath of
“Just wanted to let you know how Jack goes above and beyond for our office each time we make a service call. We had a problem with our “new” copier today and I called your office earlier today and was told I would get a call back. I expected to be called back in a short period of time, because I stressed to the girl on the phone how we had a copy job that was urgent and needed to get out today. A while later when we hadn’t received a return call, I asked Mary about it and she said to call Jack directly, which I did. He tried to help us over the phone but then realized he needed to come out to the office. He was very busy today but, like always, made the time to come out to our office and help us out.
We cannot say enough great things about Jack – he most definitely has to be your best employee and all us girls at Reiseman Rosenberg Jacobs & Heller really appreciate him!”
Reiseman Rosenberg Jacobs & Heller, P.C.
I just want you to be aware that your tech man—Joe Flebbe is really a great guy. Due to the way I work, he has helped me out in the late hours and I just want you to know that I am really grateful for that. He really means the words—“My goal is to simplfy your business life.” He lives those words.
Just wanted you to know.
- Rose Cioffi