Cutting-Edge

Office Solutions and Technology Services

We keep your office running smoothly

Let’s connect

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Let’s connect

Cutting-Edge

Office Solutions and Technology Services

We keep your office running smoothly

Let’s connect

Scroll Down
for more

Let’s connect

Cutting-Edge

Office Solutions and Technology Services

We keep your office running smoothly

Let’s connect

Scroll Down
for more

Let’s connect

SERVICES

Innovative Office Solutions

We focus on your office tech so you can focus
on what you do best.

Simplified

Managed IT Services

Increase each client’s return on technology investments by creating and supporting a stable and secure IT infrastructure, tuned to the client’s business needs

Modern

VoIP Phone Systems

Take your business to the next level with fully integrated unified communications

Reliable

Copiers and Printers

Maximize productivity while taking control of your printing costs.

Bottleless

Water Coolers

Unlimited Healthy Drinking Water. Our hands-free solution can help you reduce the spread of germs and viruses at your office!

Document Solutions

Google Reviews

Document Solutions | Business. Life. Simplified.

4.9

Based on 673 reviews

review us on

Ariel Valentin

18:44 25 Apr 25

Thanks James for our great service

Maria Chipelo-Occhipinti

15:38 25 Apr 25

James was extremely knowledgeable and provided excellent service. Thank you James for all you did for the HCO at 95 Main Street in West Orange, NJ.

Pedro rivera

15:52 23 Apr 25

Thank James for keeping us hydrated!

Leslie Kornfeld

15:02 23 Apr 25

We always get the best service from Document Solutions. Kevin gets us the exact equipment we need without overselling, and Bob is so kind and patient setting things up to our specifications. I’ve been dealing with this company for about 20 years and would highly recommend.

Gail Zapata

14:51 23 Apr 25

Bob was so nice and knowledgeable. He didn’t make us feel inadequate when we had a common sense printer issue. Thank you

Michael Tobin

17:26 22 Apr 25

Highly recommend the water cooler! James was amazing on installation day. He worked neatly and efficiently, explained everything, and the machine works very well!

Lori Hansen

17:38 21 Apr 25

Bob Pentz is a wonderful copier tech! He is friendly and fun to deal with. We appreciate his hard work and service when needed in the office.

Nina Pesci

13:11 21 Apr 25

John was very professional and helpful in answering any and all questions we had about the water cooler. His service was timely and he was very personable.

Kryzzl

14:56 20 Apr 25

Bob is the best!

Marissa Lonardo

18:19 18 Apr 25

James sovled two problems for us! THANKS!

Mariela Taveras

17:23 18 Apr 25

Document Solutions is an amazing company to work with. Bob Pentz is our printer guy. He is prompt, polite, clean, super knowledgeable and fixed the issue.

Rebecca Hersh

15:19 18 Apr 25

Thanks James for your kindess and friendliness when bringing our ice machine!! And an extra thank you for answering all of our questions!

Bridgette Sakar

18:53 17 Apr 25

James was excellent! Super friendly and helpful. Quick install

Rich Whitehead

18:27 17 Apr 25

Our technician that stopped by to take care of our water tower, John, was quick knowledgeable and efficient! Thank you again for responding fast and taking care of our school!

JuN Arboleda

17:20 17 Apr 25

Great service response and customer service. Jon the technician was very respectful and helpful.

Meghan Fitzpatrick

17:47 16 Apr 25

Jon was a great tech and came out very quickly when our church had a mishap with our printer right before the Easter rush. He went above and beyond and checked other issues that may be happening besides the big jam that was taking place so we would be all set as we went off to print. Super grateful for this getting taken care of quickly!

Mike Oconnor

16:04 15 Apr 25

James was great installation looks good and the water never fresher at Irvington fire department!

Amy Powers

17:20 14 Apr 25

Bob was prompt, efficient and just terrific. Took his time to explain everything. Went above and beyond.. thank you Bob!

Marlene Provost

17:18 14 Apr 25

Bob is a great technician he came to fix our printer at NJSC. He was very meticulous with his job. Didn’t left until the printer printed perfect. Thanks Bob!!!

Diosmary Peralta

17:18 14 Apr 25

Bob Pentz is a great tech very professional. Always get our printer fixed. We love Bob at NJSC.

Marilyn R.

16:48 14 Apr 25

James T. was incredibly helpful during the install and provided a lot of insight to make the installation process as easy as possible

Dilcia Marte

04:00 14 Apr 25

Amazing Service! German is very professional and knowledgeable. Thank you!

Angela Scott

19:57 11 Apr 25

Eduardo Saroza

19:43 11 Apr 25

work

17:19 11 Apr 25

Thank you James as always being very informative and quick to come out for service.

chantel jimenez

16:11 11 Apr 25

Ernesto Camacho

16:10 11 Apr 25

We love our new machine! Thanks James

Hedy Saporito

16:41 10 Apr 25

As always, John is an exceptional tech! Very reliable and experienced.

Michelle Borges

13:48 10 Apr 25

Schermelle Wright

16:17 09 Apr 25

James excellent customer service very polite.

Dee Smith

18:07 08 Apr 25

John was very helpful, I now know better what was happening withy machine. All fixed and ready to go

Vishesh Prabhudesai

12:53 08 Apr 25

Copiers can be very frustrating sometimes, but our primary technician Jon has always been very helpful when servicing. Very knowledgeable on the tech and always letting us know how to prevent further issues.

Johanna Marte

20:46 07 Apr 25

German just completed repairing our copier. He was very professional and polite. He quickly diagnosed the problem and ordered the parts which needed a couple of days for delivery. Within two business days, he was back and our copier is now running perfectly.

Albert Vicente paredes

19:53 07 Apr 25

I am very grateful for German and the professional way that he is. He is very patient with me and answered all my questions.

Nathalia Hernandez Castillo

19:48 07 Apr 25

German is amazing! He brought the correct part because he new how to fix my copier based on the noise I told him it was making. He is also happy and kind.

Nathalie Cepeda ramirez

19:43 07 Apr 25

German is our technician and he is stellar. All around great communications with Document Solutions and German. Many thanks!

Elias Taveras

21:07 05 Apr 25

Such a nice man! German is great.

leandro espinal

18:16 05 Apr 25

Fantastic service and quality. German went out of his way to help us. Thank You.

Aimar Cunni

18:09 05 Apr 25

Excellent service. When our copier needed to be repaired, German was able to squeeze me into his schedule even though he was very busy that week. I highly recommend Document Solutions.

Cesar Salas

16:06 05 Apr 25

German was great. He was able to very quickly analyze the problem with my copier and explain it very carefully to me. I was an electronic repair tech in my past life so I know when a repair tech is good and he was excellent.

isaia santo

12:04 05 Apr 25

I would give them 10 stars if I could. German did an excellent job repairing our copier . He called me back within minutes after leaving a voicemail. He was able to come out the next day, diagnosed & repaired our copier within 30 minutes.

Katherine Foster

17:26 31 Mar 25

Their head water technician James always does a fantastic job with our water cooler servicing. He always remembers our facility, the problems each water cooler can sometimes face depending on how they are used by us, and our water cooler needs overall to provide the best service. He’s the best

19:17 21 Mar 25

I had an excellent experience with James who came to fix our water cooler. He was professional, efficient, and thorough in addressing the issue. Not only did he quickly identify the problem, but he also took the time to explain what needed to be done and ensured everything was working properly before leaving. His prompt service and attention to detail were greatly appreciated. It’s no wonder he is highly requested. Great guy!

Brian Eckl

18:49 21 Mar 25

If you’re in need of printer assistance, look no further than John. He is a true professional when it comes to everything printers, offering knowledgeable advice and top-notch service. Whether you’re troubleshooting an issue or looking to upgrade your office setup, John’s expertise shines through. He’s patient, thorough, and genuinely cares about making sure you’re satisfied with the solution.

MEHREEN CHOUDHRY

18:05 26 Feb 25

Document solutions has consistently provided us with great service. We recently experienced an issue with our water cooler, and I am pleased to report that James addressed the problem quickly and efficiently on the same day. He was very professional and courteous throughout the process.

Danielle Smith

20:36 14 Feb 25

Their service technician Bob was great. We had an issue with our most used copier. Bob was dispatched, figured out what the issue was, ordered parts, and when he returned to install made sure the machine was fully functional for us. We appreciate his speed and thoroughness.

IamFutureguy Hi

20:30 23 Aug 24

Mike was great with troubleshooting our phone issue and was able to figure out the problem when we had been struggling between our IT and cable provider. Thanks Mike for helping us resolve the issue and for your patience!

Elizabeth McCarthy

18:02 23 Aug 24

Mike was awesome! Always so nice, professional and helpful!

Bernie Kester

17:38 23 Aug 24

My experience with Document Solutions has excellent, they quickly respond to our needs and always get the job done in a professional and timely fashion, kudos to Michael Cox, German Castillo, & Ricardo Dovale, they are true dedicated individuals and I am proud to be able to work with them!!

Keri Tallman

17:02 23 Aug 24

Vanessa Vazquez

15:59 23 Aug 24

Mike is great, super helpful, and always on top of things.

Myrna Marshall

18:54 21 Aug 24

Excellent, same-day customer service is always provided by Nick Patel and the entire team at Document Solutions. It’s always a pleasure speaking with any of the team members. Thanks, all.

Matt Ratering-Youngberg

17:21 19 Aug 24

Thanks so much! Easy as pie.

Robin Smith

14:17 19 Aug 24

Excellent service John P. You are the best thank you

Judith Jefferson

14:16 19 Aug 24

Bob P is phenomenal at his job. When called he fixes the problem within minutes …Kudos to Bob P

Jas Hidalgo

19:13 15 Aug 24

Thanks James!

Glenda Jones

15:36 14 Aug 24

Thank you James for our new machine

Ingrid Pimentel

14:09 25 Jul 24

Our experience with Document Solutions has been outstanding. They are a team of highly skilled professionals who are not only knowledgeable but also exceptionally responsive. From managing our network security to resolving IT issues promptly, they consistently deliver top-tier service. Their proactive approach has significantly streamlined our operations and boosted our efficiency. Mike Cox, in particular, was a lifesaver when one of our critical printers went down yesterday. By day’s end, it was back up and running smoothly. I highly recommend Document Solutions to anyone in need of dependable IT solutions.

Nancy O’Connor

00:26 19 Jul 24

I recently got a new Dell computer windows 11 through Document Solutions. My tech was Mike Cox and I have to commend Mike for the great job that he did installing all the software on the computer and then walking me through the various ways that this new windows 11 was different from Windows 10 Mike is a good teacher and he spends time to make sure that you understand what it is you want to do and how to do it, efficient instructions and you’re on your way to enjoying your new computer . Document Solutions is a great company because it teaches its tech to be customer friendly and to work with the customer to achieve the common goal. I’m so happy to have met Mike and thank him for his great job.

Tracey Kolpaczyk

14:45 11 Jul 24

Our office, Mitchell Insurance Services, has been dealing with Document Solutions for many years now. Their entire team is well qualified but we are especially pleased with Michael Cox, who has come to know our systems, preferences and workstyle well, making it very easy to deal with any issues that crop up. His attention to detail does not go unnoticed. We highly recommend!

Mary Kennedy

13:35 11 Jul 24

Everyone at Document Solutions is incredibly responsive and professional. We recently had an urgent situation and Michael rectified it immediately with an onsite visit. He is thorough and works great with his teammates to identify and resolve issues necessary to keep our business running smoothly. Great company and team!

Katherine

14:39 07 May 24

Exceptional Support from Nick and Michael!I had the pleasure of working with Nick and Michael recently to resolve some technology issues, and I must say, they exceeded my expectations in every way possible. Both Nick and Michael demonstrated exceptional intelligence and were incredibly helpful throughout the entire process.Their technical prowess was immediately evident as they quickly assessed the situation and formulated a plan of action. What struck me the most was their ability to break down complex technological concepts into easily understandable terms, ensuring that I was fully informed and involved in the resolution process.Not only were they knowledgeable, but they were also incredibly patient and understanding. They took the time to listen to my concerns and addressed each one with care and attention to detail. Their dedication to finding solutions was truly commendable, and it was evident that they were genuinely invested in ensuring that my technology issues were resolved efficiently and effectively.If you’re in need of assistance with technology issues, look no further than Nick and Michael – they truly are the best in the business.

Gerry Harris

16:30 14 Jul 23

I have worked with Doc Sol for years. Kevin Roth and his team have treated us fairly and efficiently, keeping my 4 machines running at all times. We run about 7 mil combination of color and B&W copies a year. We just bought a new 5th machine. thank you, Gerry Harris, B&L Printing, Hillsborough, NJ. UPDATE: July 14, 2023, a new replacement color Konica to keep with new technology, cost is stable we are VERY happy.

Julie Esa

23:28 13 Dec 22

I can not say enough how amazing this company is. The IT department is Always efficient fast and reliable. Dealing with security and updates to several systems these guys get the job done. Mike is so patient and knowledgeable, he always saves the day. I highly recommend Document Solutions.

Ashley C

16:37 03 Nov 22

We have been using this company for years even after hiring a different company for our office solution needs. Needless to say, we were excited to get out of our old contract and into a new one with Document Solutions. They are the best around. They are very responsive, reliable, and treat their customers with respect and care. Glad we made the switch and I recommend them to everyone I know who needs a great reliable office solution company. They have it all! Thank you, guys, for being the best. Especially Kevin O’Connor. You’re the best!

Jennifer Quinones

16:16 03 Oct 22

DS move very quickly to address our needs.We get technicians who know what they are doing to address our issues.KevinKyleGermanAre all amazing!

Michael Lewis

18:46 14 Sep 22

We have been using Document Solutions for all of our copier needs for over 15 years. We would not consider using anyone else. Great staff and service. Had a service call today 9/14/2022 and Brandon, the service tech not only fixed my issue but asked about another common issue and proactively fixed it. Great Tech and great service.

Sharmay O’Brien

15:14 01 Aug 22

We were having trouble with our Xerox and wanted to switch back to Konica. Document Solutions took care of us right away! The exchange was easy and fast. The individual who delivered the printer was kind, courteous of our space, and efficient. We were up and running immediately! Perfect installation and perfect customer service. Our employees are very happy with the new copier. We won’t use anyone else but Document Solutions!

Michelle Cohen

14:10 05 May 22

My Firm has been using Document Solutions for around 6 years. We started with copiers and had nothing but a great experience with installation, repair, and issues and training. They were easy to reach for service, etc. When COVID happened they generously asked what they could do to support my staff and what our needs were as everyone ventured home. We used them to install our VoIP phones during this time and it was ESSENTIAL to our ability to operate our business remotely. Ross was our rep and he continues to this day to be available whenever we have issues, which is almost never. I can’t say enough about how this company CARES about helping your business to be the best version of itself and operate well. They offer lots of things, yes they may call you, but honestly at the end of the day, they care which is rare to find in this world.

Ariel Valentin

18:44 25 Apr 25

Thanks James for our great service

Maria Chipelo-Occhipinti

15:38 25 Apr 25

James was extremely knowledgeable and provided excellent service. Thank you James for all you did for the HCO at 95 Main Street in West Orange, NJ.

Pedro rivera

15:52 23 Apr 25

Thank James for keeping us hydrated!

Leslie Kornfeld

15:02 23 Apr 25

Gail Zapata

14:51 23 Apr 25

Bob was so nice and knowledgeable. He didn’t make us feel inadequate when we had a common sense printer issue. Thank you

Michael Tobin

17:26 22 Apr 25

Highly recommend the water cooler! James was amazing on installation day. He worked neatly and efficiently, explained everything, and the machine works very well!

Lori Hansen

17:38 21 Apr 25

Bob Pentz is a wonderful copier tech! He is friendly and fun to deal with. We appreciate his hard work and service when needed in the office.

Nina Pesci

13:11 21 Apr 25

John was very professional and helpful in answering any and all questions we had about the water cooler. His service was timely and he was very personable.

Kryzzl

14:56 20 Apr 25

Bob is the best!

Marissa Lonardo

18:19 18 Apr 25

James sovled two problems for us! THANKS!

Mariela Taveras

17:23 18 Apr 25

Document Solutions is an amazing company to work with. Bob Pentz is our printer guy. He is prompt, polite, clean, super knowledgeable and fixed the issue.

Rebecca Hersh

15:19 18 Apr 25

Thanks James for your kindess and friendliness when bringing our ice machine!! And an extra thank you for answering all of our questions!

Bridgette Sakar

18:53 17 Apr 25

James was excellent! Super friendly and helpful. Quick install

Rich Whitehead

18:27 17 Apr 25

Our technician that stopped by to take care of our water tower, John, was quick knowledgeable and efficient! Thank you again for responding fast and taking care of our school!

JuN Arboleda

17:20 17 Apr 25

Great service response and customer service. Jon the technician was very respectful and helpful.

Meghan Fitzpatrick

17:47 16 Apr 25

Mike Oconnor

16:04 15 Apr 25

James was great installation looks good and the water never fresher at Irvington fire department!

Amy Powers

17:20 14 Apr 25

Bob was prompt, efficient and just terrific. Took his time to explain everything. Went above and beyond.. thank you Bob!

Marlene Provost

17:18 14 Apr 25

Bob is a great technician he came to fix our printer at NJSC. He was very meticulous with his job. Didn’t left until the printer printed perfect. Thanks Bob!!!

Diosmary Peralta

17:18 14 Apr 25

Bob Pentz is a great tech very professional. Always get our printer fixed. We love Bob at NJSC.

Marilyn R.

16:48 14 Apr 25

James T. was incredibly helpful during the install and provided a lot of insight to make the installation process as easy as possible

Dilcia Marte

04:00 14 Apr 25

Amazing Service! German is very professional and knowledgeable. Thank you!

Angela Scott

19:57 11 Apr 25

Eduardo Saroza

19:43 11 Apr 25

work

17:19 11 Apr 25

Thank you James as always being very informative and quick to come out for service.

chantel jimenez

16:11 11 Apr 25

Ernesto Camacho

16:10 11 Apr 25

We love our new machine! Thanks James

Hedy Saporito

16:41 10 Apr 25

As always, John is an exceptional tech! Very reliable and experienced.

Michelle Borges

13:48 10 Apr 25

Schermelle Wright

16:17 09 Apr 25

James excellent customer service very polite.

Dee Smith

18:07 08 Apr 25

John was very helpful, I now know better what was happening withy machine. All fixed and ready to go

Vishesh Prabhudesai

12:53 08 Apr 25

Johanna Marte

20:46 07 Apr 25

Albert Vicente paredes

19:53 07 Apr 25

I am very grateful for German and the professional way that he is. He is very patient with me and answered all my questions.

Nathalia Hernandez Castillo

19:48 07 Apr 25

German is amazing! He brought the correct part because he new how to fix my copier based on the noise I told him it was making. He is also happy and kind.

Nathalie Cepeda ramirez

19:43 07 Apr 25

German is our technician and he is stellar. All around great communications with Document Solutions and German. Many thanks!

Elias Taveras

21:07 05 Apr 25

Such a nice man! German is great.

leandro espinal

18:16 05 Apr 25

Fantastic service and quality. German went out of his way to help us. Thank You.

Aimar Cunni

18:09 05 Apr 25

Excellent service. When our copier needed to be repaired, German was able to squeeze me into his schedule even though he was very busy that week. I highly recommend Document Solutions.

Cesar Salas

16:06 05 Apr 25

isaia santo

12:04 05 Apr 25

Katherine Foster

17:26 31 Mar 25

19:17 21 Mar 25

18:49 21 Mar 25

18:05 26 Feb 25

20:36 14 Feb 25

20:30 23 Aug 24

18:02 23 Aug 24

Mike was awesome! Always so nice, professional and helpful!

Bernie Kester

17:38 23 Aug 24

Keri Tallman

17:02 23 Aug 24

Vanessa Vazquez

15:59 23 Aug 24

Mike is great, super helpful, and always on top of things.

Myrna Marshall

18:54 21 Aug 24

Excellent, same-day customer service is always provided by Nick Patel and the entire team at Document Solutions. It’s always a pleasure speaking with any of the team members. Thanks, all.

Matt Ratering-Youngberg

17:21 19 Aug 24

Thanks so much! Easy as pie.

Robin Smith

14:17 19 Aug 24

Excellent service John P. You are the best thank you

Judith Jefferson

14:16 19 Aug 24

Bob P is phenomenal at his job. When called he fixes the problem within minutes …Kudos to Bob P

Jas Hidalgo

19:13 15 Aug 24

Thanks James!

Glenda Jones

15:36 14 Aug 24

Thank you James for our new machine

14:09 25 Jul 24

00:26 19 Jul 24

14:45 11 Jul 24

13:35 11 Jul 24

14:39 07 May 24

16:30 14 Jul 23

23:28 13 Dec 22

16:37 03 Nov 22

16:16 03 Oct 22

DS move very quickly to address our needs.We get technicians who know what they are doing to address our issues.KevinKyleGermanAre all amazing!

Michael Lewis

18:46 14 Sep 22

Sharmay O’Brien

15:14 01 Aug 22

Michelle Cohen

14:10 05 May 22

We are experts in office solutions and technology services

“Business Life Simplified.” What does it mean?

We Stay Connected To Simplify Your Business Life! This means that we work harder and smarter than others in our industry in order to deliver on ALL of our promises.

Get to Know us

23+ Years at your service

Industries We Serve

With over 30 years of innovation, our office solutions help clients from different industries

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95.2

12 Month
NPS Score

96.0

Last Month
NPS Score

86.8

Total NPS
Score

Did you know...

The Average NPS Score in the US is ONLY:

10.0

Average US
Company

About Our NPS Score

Customer Success Stories

Why Our Customers Love Us

Business life simplified

Helping hand of heart donor for patient in heart disease. Man give red heart to woman as couple. People lifestyle and couple romance. Healthcare and hospital medical concept. Symbolic of Valentine day

The staff at Document Solutions is friendly, knowledgeable, and diligent in making sure our printing needs are met.

Read Their Story

Lucy Farrell

Sr. Director of Technology, The Arc of Union County

Kevin & the Document Solutions team helped open our school’s doors, providing support, maintenance & guidance since before Day 1!

Read Their Story

Annette

K-12 School Operations/Administration

Happy to work with such a responsive group that resolves our concerns in a timely and efficient manner.

Read Their Story

Sean Manners

Mandell Clinical Pharmacy

I couldn’t be happier with your company or its personnel.

Read Their Story

George Sincox

Sincox Associates Architects

I have been doing business with Kevin and Document Solutions for almost 20 years. I recommend him to everyone!

Read Their Story

Philip Geron

Guaranteed Subpoena

Our Google Rating

We have been a customer of Document Solutions for 10 years and they have done an outstanding job providing service and innovation to our printing and copier needs. The staff at Document Solutions is friendly, knowledgeable, and diligent in making sure our printing needs are met. They set the benchmark for fast service that other companies have had a hard time comparing to. Document Solutions simply cares about their customers. They have supported The Arc of Union County’s mission and have been involved with our community events for many years. It is a pleasure working with Document Solutions.

Kevin and the Document Solutions team helped open our school’s doors, providing support, maintenance, and guidance since before Day 1! When I transitioned to a new organization, I knew that Document Solutions would be coming with me. I have been consistently impressed with their dedication to customer need and personal approach for over a decade now. Whether you need one small machine or a fleet, I recommend the entire team without reservation!

Document Solutions has proven time and again their skill and dedication to providing IT, Security, and Hardware/Software solutions to every concern we’ve come across. Their IT team features a diverse skill set, making them a one-stop-shop for anything IT, be it printers, networks, or computers, and beyond. Happy to work with such a responsive group that resolves our concerns in a timely and efficient manner.

You couldn’t have sent a better representative from Document Solutions. In the years that I’ve been with you, your service couldn’t be any better. Sometimes machines malfunction. The true measure of a person or company is not what you do when all is right, but what you do when things go wrong. I couldn’t be happier with your company or its personnel.

I have been doing business with Kevin and Document Solutions for almost 20 years. I recommend him to everyone. If you have any questions about his company or his service staff, please don’t hesitate to call me. His service is top notch. The staff at Document Solutions is the best organization you can do business with.