What You Can Expect From Us
- Proactive monitoring to increase uptime
- Sustain stable and secure IT structure
- Preventive maintenance and software updates
- Support for end-user problems
- Reduce the frequency and severity of common problems
- Access to a highly trained team of IT specialists
- Increased security of your IT environment
- Dark Web Monitoring
- Email, content filtering
- Universal Deployment of Anti-spam, Anti-malware, Anti-Spyware
- Enterprise Remote monitoring agent
and Network Maintenance
- Weekly deployment of Microsoft patches via group management policy.
- Implementation of operating system and application upgrades
- Regular cleaning of temporary folders and files
- Notification of service issues discovered through monitoring and the resolution thereof
- Network Devices, End User and Mobile Devices
- Monitor supported Firewalls, Routers, and Managed Switches, Access Points.
- Manage and remediate issues or problems related to supported network devices.
- Manage firewall rules and built-in security services.
- Provide support for connectivity to servers, printers and the Internet.
- Inventory of computer hardware and software
- Maintenance and updates of included software
Remote Office Environment
- Enablement of VPN and secure access to office network
- Deployment of mobile/remote working devices (computers, phones, etc.)
- Support corporate network connectivity and email synchronization for phones and tablets running Windows Mobile, iOS, or Android operating systems
- Implementation of collaboration tools (MS Sharepoint, G-Suite, Datto workspace etc.)
“Business Life Simplified.” What does it mean?
We Stay Connected To Simplify Your Business Life! This means that we work harder and smarter than others in our industry in order to deliver on ALL of our promises.
We have been a customer of Document Solutions for 10 years and they have done an outstanding job providing service and innovation to our printing and copier needs. The staff at Document Solutions is friendly, knowledgeable, and diligent in making sure our printing needs are met. They set the benchmark for fast service that other companies have had a hard time comparing to. Document Solutions simply cares about their customers. They have supported The Arc of Union County’s mission and have been involved with our community events for many years. It is a pleasure working with Document Solutions.
Kevin and the Document Solutions team helped open our school’s doors, providing support, maintenance, and guidance since before Day 1! When I transitioned to a new organization, I knew that Document Solutions would be coming with me. I have been consistently impressed with their dedication to customer need and personal approach for over a decade now. Whether you need one small machine or a fleet, I recommend the entire team without reservation!
Document Solutions has proven time and again their skill and dedication to providing IT, Security, and Hardware/Software solutions to every concern we’ve come across. Their IT team features a diverse skill set, making them a one-stop-shop for anything IT, be it printers, networks, or computers, and beyond. Happy to work with such a responsive group that resolves our concerns in a timely and efficient manner.
You couldn’t have sent a better representative from Document Solutions. In the years that I’ve been with you, your service couldn’t be any better. Sometimes machines malfunction. The true measure of a person or company is not what you do when all is right, but what you do when things go wrong. I couldn’t be happier with your company or its personnel.
I have been doing business with Kevin and Document Solutions for almost 20 years. I recommend him to everyone. If you have any questions about his company or his service staff, please don’t hesitate to call me. His service is top notch. The staff at Document Solutions is the best organization you can do business with.