Kenilworth, N.J. – March 25, 2019 – DOCUMENT SOLUTIONS headquartered in NJ, with offices in Kenilworth and New York City announces that they will be honored with the 2019 Pro-Tech Service Award, a prestigious mark of distinction recognizing exceptional Konica Minolta dealerships that demonstrate exemplary customer support and satisfaction.
“I commend you on your achievement and fully understand the extra efforts that you and your team have taken to become a Pro-Tech certified dealer for 2019. Thank you again for your commitment and hard work to attain Pro-Tech certification.” says James Ingrassia, Vice President of Solutions Support.
A Pro-Tech Service Award winner for the thirteenth consecutive year, Document Solutions, headed by Kevin Roth and Kevin O’Connor, is an office equipment and information technology company dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s Bizhub copiers in New York City and throughout New Jersey. Achieving the Konica Minolta Pro-Tech Service standard is challenging — consideration for certification is rigorous and far-reaching. Each element of the Kenilworth-based operation was evaluated and measured in five key categories: management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“We are proud to have attained this award for 2019. It’s a true testimonial to the amount of training completed and preparation made by every member of our service staff. It’s a true distinction to have our top-notch service team once again be recognized as one of only about 100 office equipment dealerships throughout the country to win this service award.” says Document Solutions CEO Kevin Roth.
Kevin O’Connor, Vice President of Sales at Document Solutions added, “The Pro-Tech Service Award is another symbol of our dedication to our customers. We are thrilled to have earned this achievement for 13 consecutive years. Ensuring our customers receive the highest level of service is a top priority for our organization. It differentiates DS from others who claim to have great service. We can actually prove it.”
About Document Solutions Document Solutions is an award-winning office equipment and managed services provider. We simplify business life by providing unparalleled equipment and support from our award winning service teams. Document Solutions has won the Pro-Tech service award for thirteen straight years and has been consistently recognized as a leader in the industry.
Our service response times are significantly less than the industry average. Our quick turnaround allows us to provide Bizhub copier same-day solutions in New York City and New Jersey. We provide competitive pricing to businesses, schools, municipalities, and non-profits. We offer competitive leases using New Jersey State Contract, GSA, AEPA, NASPO, and Co-Op.
We are also very proud to support our local community through volunteering, raising social awareness, and participating in fundraising efforts. For more information, please visit www.DSBLS.com and Follow Document Solutions on Facebook, LinkedIn, and YouTube.Download the Pro-Tech 2019 Document Solutions Promise