Water Systems Field Technician

Summary

Company:
Document Solutions
Job Type:
Full Time
Location:
Kenilworth, NJ
Career Level:
Mid-Level, Experienced
Industries:
Office Equipment | Water Coolers

Water Systems Field Technician

It emphasizes the water cooler work while sounding professional and field-service oriented. Below is the revised job description, with a clear distinction between Primary and Secondary Responsibilities:

Job Title: Water Systems Field Technician
Location: Kenilworth, NJ
Company: Document Solutions
Job Type: Full-Time

About the Role:

Join our award-winning team as a Water Systems Field Technician, where your primary responsibility will be to deliver, install, and service advanced water cooler systems for our clients. You’ll be the face of our water division, ensuring top-tier customer satisfaction. In addition, you’ll support the team with secondary tasks including copier deliveries, warehouse duties, and light handyman work.

Primary Responsibilities (Water Services Focus):

  • Deliver, install, and set up Document Solutions water cooler systems at customer locations
  • Perform routine maintenance, filter changes, and basic troubleshooting on water systems
  • Explain product features and maintenance requirements to customers in a professional and friendly manner
  • Complete service documentation using both digital and paper-based tools
  • Maintain communication with dispatch and supervisors to coordinate service calls
  • Follow proper inventory control and safety protocols related to water systems
  • Represent the company with professionalism and courtesy at all customer sites

Secondary Responsibilities (Support & General Duties):

  • Deliver and assist with the setup of copier equipment when assigned
  • Perform basic handyman tasks including light construction, simple repairs, and painting
  • Assist with general warehouse duties when needed, such as equipment staging or organization
  • Operate Microsoft Office Suite and input basic device settings when required

Qualifications:

  • Field service or technical experience preferred (especially plumbing, water filtration, or HVAC a plus)
  • Strong communication and customer service skills
  • Mechanically inclined and comfortable using hand and power tools
  • Basic computer proficiency (Microsoft Office)
  • Valid driver’s license with clean driving record
  • Detail-oriented and organized

Benefits:

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Company-provided vehicle and tools
  • Career development and paid training
  • Supportive, team-based culture

🏆 Proud Recipient of the 2024 Best Places to Work Award – Be part of a company that truly values its people.