Elevate Desktop App: Cannot Find A Contact

Elevate desktop app starts searching when you typed at least three symbols.

If you unable to find follow the steps below:

  1. Ensure you are looking for a contact listed for your organization.
  2. Check if you are using the correct view type: Contact or Group.
  3. Check with your Account’s Admin if the contact you are looking for is listed as User for your organization’s account.

Note: Elevate desktop app can only find contacts having at least one phone number.

Please rotate your device