Cloud platforms like Microsoft 365 and Google Workspace have become essential to how modern organizations operate. Email, file sharing, identity management, and collaboration all happen in the cloud, making it easier for teams to work efficiently from anywhere. But as businesses continue their digital journey, security must evolve right alongside productivity.
Cloud environments are targeted much more often than on-premises environments, making cloud security a growing priority for organizations of all sizes. With remote and hybrid work becoming standard, protecting cloud identities, email, and data is no longer optional.
At Document Solutions, Cloud Response was designed to meet this challenge head-on by delivering active cloud security, not just alerts.
Why Cloud Security Requires a Different Approach
Many organizations move workloads to the cloud for flexibility, scalability, and reduced operational overhead. While those benefits are real, they also expand the attack surface. Compromised credentials, malicious email activity, and unauthorized access are among the most common cloud-related security concerns.
Several important realities highlight the need for a stronger cloud security strategy:
- Cloud platforms are increasingly attractive targets for attackers
- Email remains a major entry point for social engineering and credential compromise
- Many organizations cite cloud security as one of their primary challenges
These challenges require more than basic monitoring. They require real-time visibility and action.
What Is Cloud Response?
Cloud Response is an extension of managed detection and response (MDR) technology into cloud environments, supported by a true 24/7 security operations center (SOC).
Unlike tools that simply notify your internal team when something looks suspicious, Cloud Response enables active response. That means when a threat is identified, the SOC can take decisive steps on your behalf instead of waiting for manual intervention.
Cloud Response currently supports:
- Microsoft 365: Azure Active Directory (AD), Exchange, and SharePoint
- Google Workspace: Google Account and Gmail
This makes it particularly relevant for organizations that rely on cloud email, identity, and file-sharing systems every day.
How Cloud Response Protects Microsoft 365 and Google Workspace
Microsoft 365 capabilities
- Management of Azure AD and Exchange policies
- Customization of event email notifications across Azure AD, Exchange, and SharePoint
- Detection of malicious login activity, including logins from unapproved countries and suspicious login behavior
- Detection alerts for malicious email forwarding rules
- The ability for the SOC to disable accounts when a threat arises
Google Workspace capabilities
- Detection of malicious Google Account login activity, including logins from unapproved countries and suspicious login behavior
- Monitoring for suspicious Gmail activity, such as malicious filter rule creation or external email forwarding rules
- The ability to respond and disable a Google Account when necessary
This level of visibility helps protect user accounts that are often targeted through phishing or social engineering.
Active Monitoring and Response, Not Just Alerts
One of the most important distinctions is the difference between alerting and action.
Many security solutions notify you when something looks wrong and expect your team or MSP to handle the response. Cloud Response is different. It enables the 24/7 SOC to take action directly, helping to stop threats before they escalate.
This approach reduces response time, limits potential damage, and takes pressure off internal IT staff.
Streamlined Setup and Fast Onboarding
Security solutions are most effective when they are easy to deploy. Cloud Response is described as having a simple, streamlined setup, seamlessly integrated with MDR technology.
Onboarding can be completed in as little as one day, allowing organizations to quickly secure one of their most critical IT systems without prolonged disruption.
Who Benefits Most from Cloud Response?
- Use Microsoft 365 or Google Workspace as core business platforms
- Support remote or hybrid employees
- Want stronger cloud protection without increasing internal workload
- Need faster response to suspicious cloud activity
- Value proactive security over reactive cleanup
How Cloud Response Fits Into Managed IT Services
Cloud security does not exist in isolation. It works best when it is part of a broader IT strategy.
Document Solutions provides Cloud Response as part of a comprehensive approach to Managed IT Services, helping organizations align cloud security, endpoint protection, monitoring, and support under one partner.
Frequently Asked Questions
Does Cloud Response replace existing IT security tools?
Cloud Response extends managed detection and response into cloud platforms rather than replacing all existing tools. It is designed to strengthen cloud security by adding visibility and active response capabilities.
Which cloud platforms are supported?
Cloud Response currently supports Microsoft 365 (Azure AD, Exchange, SharePoint) and Google Workspace (Google Account, Gmail).
What does active response mean?
Active response means the SOC can take direct action, such as disabling compromised accounts, rather than only sending alerts for someone else to handle.
Can Cloud Response detect malicious email forwarding rules?
Yes. Cloud Response supports detection for suspicious email forwarding rules in both Microsoft 365 and Google Workspace environments.
How long does setup take?
Cloud Response onboarding can be completed in one day.
Take the Next Step Toward Stronger Cloud Security
Cloud platforms are central to how your business operates. Protecting them requires more than basic alerts, it requires continuous monitoring and active response.
Cloud Response from Document Solutions helps secure Microsoft 365 and Google Workspace with:
- 24/7 SOC monitoring
- MDR extended into the cloud
- Fast, decisive action when threats appear
- Simple onboarding and deployment
If your organization relies on cloud email, cloud identities, and cloud collaboration tools, now is the time to strengthen your security posture. Document Solutions helps businesses maintain secure, dependable IT environments that support long-term success. Call (888) 880-3377 or contact Document Solutions in the form below to learn how our Managed IT Services help safeguard your business data.
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