Kenilworth, N.J. – May 7, 2018 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announces that DOCUMENT SOLUTIONS of Kenilworth, New Jersey will be honored with the 2018 Pro-Tech Service Award, a prestigious mark of distinction recognizing exceptional Konica Minolta dealerships that demonstrate exemplary customer support and satisfaction.
A Pro-Tech Service Award winner for the twelfth consecutive year, Document Solutions, headed by Kevin Roth and Kevin O’Connor, is an office equipment and information technology company dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions throughout New York and New Jersey. Achieving the Konica Minolta Pro-Tech Service standard is challenging — consideration for certification is rigorous and far-reaching. Each element of the Kenilworth-based operation was evaluated and measured in five key categories: management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“I congratulate 2018 winner, Document Solutions, LLC, for their outstanding achievement,” said Sam Errigo, Executive Vice President, Sales and Business Development, Konica Minolta. “This is an extraordinary distinction that recognizes the dealers that deliver the finest customer service day in and day out.”
“It is rewarding to once again earn this distinction,” says Document Solutions CEO Kevin
Roth. “Providing best in class service and support to our customers throughout New Jersey and New York is something we all take very seriously, so we’re honored to have been recognized for our continued success in delivering on that commitment.”
Kevin O’Connor, vice president of sales at Document Solutions added, “helping our
customers with the solutions that keep their businesses running smoothly is extremely satisfying, it is why we do this. Konica Minolta’s recognition of the level of service we provide is like the cherry on top – especially for the twelfth year in a row…and we’re going to keep at it.”
About Document Solutions
Document Solutions is an award-winning office equipment and network services provider, specializing in sales, leasing, service, and IT solutions for two decades.
Offering peace of mind, Document Solutions has implemented cutting-edge office equipment and IT services for sole proprietorships and multi-site internationals, ensuring companies large and small that senior level technicians will keep their digital infrastructure running, their data secure, and their business moving forward.
Our goal is to simplify business life by providing unparalleled equipment and support from our distinguished service department. Document Solutions has won the Pro-Tech service award for twelve straight years and has been consistently recognized as a leader in the industry. As a testament to our outstanding service, many of our technicians have been awarded the Konica Minolta Technician of the Month in 2017. Our entire service team is committed to continuous professional development, resulting in many noteworthy technical certifications. We are also very proud to support our local community through volunteering, raising social awareness, and participating in fundraising efforts. For more information, please visit www.DSBLS.com and Follow Document Solutions on Facebook, LinkedIn, Twitter, and YouTube.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ (www.reshapework.com). With our comprehensive portfolio, we deliver solutions to leverage mobility, cloud services, and optimize business processes with workflow automation. Our All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 10 consecutive years and is proud to be ranked on the Forbes 2017 America’s Best Employers list. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for five years in a row. We partner with our customers to give shape to ideas and work to bring value to our society. Follow Konica Minolta on Facebook, YouTube, and Twitter @KonicaMinoltaUS.
Source: Industry Analysts, Inc.