Kenilworth, NJ – April 6, 2026 – Document Solutions, LLC proudly announces that it has been awarded the 2026 Pro-Tech Service Award by Konica Minolta Business Solutions U.S.A., Inc., marking a major milestone of 20 consecutive years of recognition for service excellence.
Presented annually to an elite group of authorized Konica Minolta dealers, the Pro-Tech Service Award recognizes organizations that consistently operate at the highest standards of technical performance, service delivery, and customer satisfaction. Achieving this honor for two decades reflects Document Solutions’ disciplined approach to service, ongoing investment in technician training, and commitment to delivering a dependable client experience.
The Pro-Tech certification process is both detailed and demanding. Each participating dealership undergoes a full operational review, including technician expertise, service response performance, dispatch coordination, parts availability, and measurable customer satisfaction outcomes. Only dealers who meet strict criteria across all categories earn this distinction, reinforcing its value as a benchmark for service quality in the office technology industry.
Jorge Campos, Service Manager at Document Solutions, shared:
“I am incredibly proud of our Service Team for achieving Konica Minolta Pro-Tech certification for the 20th consecutive year—an outstanding milestone! This accomplishment reflects our relentless dedication, hard work, and unwavering commitment to delivering the highest level of service to our customers every single day. Businesses depend on their technology to perform, and our role is to make sure it does. This 20-year milestone shows our commitment to delivering service that is responsive, dependable, and built to support long-term success.”
As a Pro-Tech-certified Konica Minolta dealer, Document Solutions delivers service designed to keep businesses running efficiently by providing:
- Fast, reliable response times that reduce operational interruptions
- Preventive maintenance programs that support long-term equipment performance
- Factory-trained technicians with deep Konica Minolta expertise
- Efficient parts and supply management for quicker issue resolution
- A customer-focused service approach built on consistency and trust
This 20-year milestone reinforces Document Solutions’ role as a leading provider of copiers, printers, managed IT services, and office technology solutions, helping businesses maintain productivity with reliable systems and responsive support.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a recognized leader in workplace technology, providing innovative solutions that enhance productivity, support digital transformation, and streamline business operations through print, IT, and cloud-based services.
About Document Solutions
For more than 29 years, Document Solutions has delivered advanced office technology and IT services to businesses across a wide range of industries. Its solutions include copiers and printers, managed IT services, VoIP phone systems, and bottleless water coolers, all supported by a service-first philosophy and experienced technical team.
Headquartered in Kenilworth, NJ, Document Solutions continues to invest in service infrastructure, training, and long-term client partnerships. Earning the Pro-Tech Service Award for 20 consecutive years highlights the company’s consistent focus on operational excellence and customer satisfaction.
View the 2026 Pro-Tech Brochure.
Connect with us on social media! Follow Document Solutions on LinkedIn, Facebook, YouTube, and Instagram.
For more information about Document Solutions’ award-winning service and full range of business technology solutions, visit https://www.dsbls.com
Contact:
Document Solutions, LLC
DS Social Media & Marketing Team
Phone: (877) 937-6977
Website: https://www.dsbls.com
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